Veolia Water Pennsylvania has created a program to help Pennsylvanians with their water bills. This program is
administered by SHARES. Customers are eligible based on household size and income. Customers can qualify for a
discount on their monthly service and water usage charges if they have a residential account with Veolia Water
Pennsylvania and have a household income that is below 200% of the Federal Poverty Level (FPL).
In addition to receiving a monthly discount, qualifying customers may receive:
- A conservation kit to assist in reducing their monthly water usage. Seniors or customers with disabilities can have
kits installed by the company’s contractor if assistance is requested.
- Assistance with plumbing repairs for customers in threat of termination of service or termination of service has
occurred. A conservation kit can be installed while repairs are being made.
- Automatic enrollment in the arrearage forgiveness program for customers with past-due balances. Customers will
be eligible for a $25.00 credit towards past-due balances by making on-time payments on current monthly bill
charges.