Veolia’s Water Affordability Program is the first program in New York to offer low-income water utility customers a monthly bill discount. The discount will be applied to your meter facility charge, which can account for up to 25% of your monthly bill.
You are eligible for the program if you participate in another utility affordability program or receive assistance through any of the following government programs:
- Supplemental Security Income
- Temporary Assistance to Needy Persons/Families
- Safety Net Assistance
- Medicaid
- Supplemental Nutrition Assistance Program
- Federal Public Housing Assistance
- Veterans Pension and Survivors Benefit programs
- Federal Lifeline program
- Bureau of Indian Affairs General Assistance
- Tribal Head Start
- Tribal Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservation
- Home Energy Assistance Program (HEAP) benefit
In addition to receiving a monthly bill discount, qualifying customers will also be able to:
- Receive a one-time waiver of the reconnection fee each year if their service is shut off due to non payment
- Get double the Veolia rebate amount when purchasing certain water-saving appliances